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How We Work

We work with you to understand your requirements and offer the best possible services and solutions. The more detailed information you can provide about what you need help with, the better prepared our team can be to help you. We can assign a dedicated business analyst who will understand your business requirements and accordingly conduct a series of brainstorming sessions. Once we have the assessment, we can prepare a service package.

Our models of engagement

Resource Augmentation

Resource augmentation is a versatile and cost-effective outsourcing strategy.The presence of our expert development staff in your team helps you to cope up with growing cost pressures and competitiveness. Our expertise enables you to beat the hardships that arise due to changing market trends.

Deliver a project

The project based delivery and deployment model is very simple. When you outsource your project to us, you hand over the reins to a team of specialists who will work together to deliver the result.The Fixed Price project delivery model provides for on-time, on-budget delivery of your project, costs, and deadlines that are clearly spelled out.

Ongoing Consulting

This model creates ongoing value for clients, offering a dedicated technical consultant on a regular basis to improve your business environment, streamline processes, remove roadblocks, and increase the value of your organization. We'll provide strategic and technical guidance to help you meet your goals, with a cost effective pricing model.

Key benefits

Meet multichannel customers

Connect to customers via multiple channels, such as email, social media, web chat, and telephone.

Affordable cost

The setup, management and operational cost is competitive and affordable.

Manage customers from anywhere

Flexibility and convenience of manageing your customers from almost anywhere.

Higher agent productivity

With flexibility to connect from multiple devices and multiple locations improves agent's productivity.

Visibility of ownership

Supervisor have the visibility and reporting analytics to see the agent's [erformance and ownership.

Improved customer satisfaction

With a minimum wait times, flexibility in operation and customer service improves satisfaction and confidence.

Our Products

Our products are designed to serve small, medium and large healthcare providers, GP medical centres, specialist centres, aged care centres and for smart homes and in smart cities.

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AI Applications

Artificial Intelligence applications development such as chatbots and voice assistants

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Software Development

We provide custom software & business applications for the medical market

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Remote monitoring

Devices include Trackers, Smart Watches, ECG Monitors, Blood Pressure Monitors, Biosensors

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Health Telephony

Cloud voice, video, broadband internet, mobile plans and other communication services

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Mobile Applications

Mobile health apps for health information, and help patients communicate with physicians and health staff

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Asset Tracking

The asset tracking software keeps a real time info about your stocks and devices.

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Telehealth

Provider of telephone and web-based health care services bringing patients & doctors closer to each other.

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Electronic Health Record

Digital health record of patient information, diagnosis, medical history..

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Our Skills

We are a passionate and a skilled team in technology solutions, services and in software development.

Software Development

98%

Mobile Applications

97%

Telecommunications Services

90%

Workflow Automation

95%

Why People like us?

Customer Focus

Personalised Customer Service

HealthCAx believes in accountability, ownership and strong customer focus delivering the best possible experience

Technology Capabilities

Our team has years of experience in technology, healthcare, software development, IT services and in network devices.

Breadth of Experience

We have a dynamic team who has extensive experience in the local market and in the global markets. Our team understands the focus and responsibility for serving the healthcare markets.

Innovative & Reliable Solutions

We develop reliable solutions, and work with innovative and advanced technology partners that share our vision in serving our valued customers.

Our Team Strength

Our team strength is built on passion to serve our customers, our integrity, years of experience and doing what we know.

Our Technology

We built our technology solutions through years of experience in response to customer demands, our commitment to build reliable solutions and our focused approach.

We have one of the best partners with technology, solutions and the vision that we share together.

Always treat your customers the way you want yourself to be treated. This is the philosophy that underpins our businesses customer service and the number one differentiator between us and our competitors.

We deliver one of the best solutions and services for healthcare providers, patients, aged care centres, NDIS, hospitals and medical clinics, helping how they connect with family and friends, patients and doctors, community services and healthcare providers and improve the lives of individuals.

Testimonials

The HealthCAx team was experienced delivering the software service.

-Jack Lee/ Director of Sunrise Healthcare

It's impressive the way HealthCAx built the customised workflow.

-Anisa Ali/ Senior Manager IT BlueFish Care Centre

Our Partners

We carefully choose our partners. We work with partners who are one of the best in the fields of their expertise.

Have a question or need a custom quote?

Please contact us to discuss your requirements or you would like to understand how we can servce you. Call on +61 3 9005 0114

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